SIM Setup

First things first. Is your phone unlocked? If not, speak to your current network operator - some will unlock it for you if you’re out of contract. Otherwise pay a visit to your friendly neighbourhood phone shop.

If your phone is unlocked, pop the SIM card in and follow these steps to join our network:

On Android

1. Enter Settings2. Navigate to Mobile Networks3. Tap Access Point Names4. Select the menu [⋮] or ADD5. Tap New APN6. Set Name to WMC7. Set APN to flolive.net(that's zero two)8. Tap Save [✔]9. Select PROXYAPN

On iPhone

1.Select Settings.2.Select Mobile Data.3.Select Mobile Data Options.4.Select Mobile Data Network.5.Scroll to and select Reset Settings.6.Select APN and enter flolive.net7.Under Username / Password leave blank

If you want to top up your pilot SIM, or unlock data services in a new destination, we need a few details from you. (sorry!)

  • This field is for validation purposes and should be left unchanged.

If you need your SIM unlocked in multiple countries, email us on [email protected]