General Terms and Conditions
Effective Date: 13 February 2025
Last updated: 13 February 2025
Terms and conditions
These Terms apply collectively to all mobile products and services offered by the World Mobile Group of companies, including World Mobile Group Ltd, World Mobile Networks LLC, and World Mobile Treasury Services Ltd. Please note that while these Terms govern the overall use of our services, specific services may be provided by different entities within the World Mobile Group, and by using such services, you agree to be bound by the terms applicable to the respective providing entity.
These General Terms and Conditions ("General Terms & Conditions"), the Staking Terms and the Cellular Terms govern the use of mobile products, services, and related offerings provided by World Mobile Group Limited ("World Mobile," "we," "us," or "our"). The General Terms & Conditions, the Staking Terms and the Cellular Terms are collectively referred to as the “Terms”. By subscribing to, purchasing, or using our services, you (the "customer," "you," or "your") agree to these Terms, as well as any other applicable policies, terms, and conditions referenced herein.
[fs-toc-omit]1. Definitions
- "Services": The mobile network services provided by World Mobile, including but not limited to voice calls, text messaging, data services, and other telecommunication services, as well as additional products, such as mobile apps, tools, and network devices.
- "Network": The infrastructure that supports the World Mobile Services, including mobile towers, base stations, decentralized blockchain nodes, and satellite systems.
- "User Account": An account created by you for accessing and using World Mobile’s Services. It stores your personal information, usage details, billing preferences, and network access details.
- "Tokens": Digital tokens used within the World Mobile ecosystem. Tokens can serve various purposes, including payment for services, staking for network participation, or being earned as rewards for contributing to network infrastructure.
- "Smart Devices": Devices that can be used to access World Mobile’s Services, such as smartphones, tablets, IoT devices, and other compatible hardware.
[fs-toc-omit]2. Agreement Acceptance
By accessing or using our Services, you acknowledge and agree to be bound by these Terms and Conditions, as well as our Privacy Policy and Acceptable Use Policy. If you do not agree to these terms, you must refrain from using our Services, and you are entitled to request account termination as outlined below. Your continued use of the Services signifies your acceptance of any modifications or updates to these Terms.
[fs-toc-omit]3. Services and Network Access
- Provision of Services: World Mobile offers a wide range of mobile services, including voice communication, data transfer, text messaging, and mobile apps, supported by both traditional telecommunications infrastructure and a decentralized blockchain network. We aim to provide innovative and inclusive mobile solutions to customers around the world.
- Decentralized Network: Our network combines traditional infrastructure with a decentralized system powered by blockchain technology. This means that part of the network infrastructure is managed by independent operators (node providers), who are incentivized with tokens for their contribution to the network’s coverage, performance, and security.
- Service Availability: World Mobile strives to provide seamless network access, but actual coverage, speed, service area and quality of service may vary depending on such factors as signal strength, network capacity and congestion, hardware and software limitations, terrain, weather, and other factors beyond our control. Outages and interruptions in the Services may occur and the quality and speed of the Services may vary. We do not warrant or guarantee that the Services will be available at any specific time or geographic location or that the Services will be provided without interruption or at any particular quality level. You agree to not hold us liable for any problems related to Services availability or quality, including, without limitation, any failure of emergency calls.
- Eligibility: To use World Mobile’s Services, you must be at least 18 years old or the age of majority in your jurisdiction. You must also reside in an area where our services are available. World Mobile reserves the right to refuse service to anyone based on our eligibility criteria or any other legal considerations.
- Lost or Stolen Devices: You agree to notify us immediately if your device is lost or stolen by contacting Customer Support via [support.worldmobile.io]. We will suspend your Services after you contact us during normal business hours or at the start of the next business day if you notify us after hours, to prevent someone else from using it. We reserve the right to hold you responsible for all usage charges, taxes, and fees incurred by your device until you have notified us that the device had been lost or stolen and until we terminated your Services.
California Customers Only: Although you are not liable for charges you did not authorize, World Mobile considers the fact that a call was placed from your device as evidence that the call was authorized. Unauthorized charges may include calls made to or from your device after it was lost or stolen. If you do not report the loss or theft promptly, you may be responsible for any fees or charges for the Service used until the incident is reported. Once reported to World Mobile that your device is lost or stolen and the device is suspended, you will not be responsible for subsequent charges incurred by that device.
[fs-toc-omit]4. User Account
- Registration and Account Information: To access our Services, you must create a User Account. During the registration process, you agree to provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account details, including your username, password, and any other information required for access to the Services.
- Account Security: You are responsible for all activities that occur under your account. We strongly recommend enabling two-factor authentication (2FA) for enhanced account security. In case of unauthorized access, you must notify us immediately.
- Account Suspension and Termination: World Mobile reserves the right to suspend or terminate your User Account if we believe you have violated these Terms, or if we suspect fraudulent or unauthorized activity. You may terminate your account by following the process outlined in the "Termination" section.
[fs-toc-omit]5. Pricing, Billing, and Payments
- Subscription Plans: World Mobile offers various subscription plans for the use of mobile services, which may be based on data, text, and call volume, or offer unlimited access to certain services. Prices are subject to change, and you will be notified of any such changes in advance. Payments are typically billed on a monthly, quarterly, or annual basis, depending on your selected plan.
- Token Usage: Some services may be accessed using World Mobile Tokens, which are digital tokens issued by World Mobile or its partners. Tokens can be earned, purchased, or staked for network rewards. The value of tokens may fluctuate, and transactions involving tokens are subject to the terms of applicable platforms or exchanges.
- Payment Methods: We accept a variety of payment methods for purchasing services, including traditional forms of payment (e.g., credit cards, debit cards) and digital currencies or tokens, where applicable. You agree to pay all charges and fees associated with your chosen payment method, including applicable taxes, unless otherwise stated.
- Payment Disputes: If you dispute any charges, you must contact us within thirty (30) days from the date the charge appears on your billing statement. Failure to do so will result in a waiver of your right to dispute the charge.
- Legacy Plans: Customers on discontinued travel sim plans may continue using their existing plan until they switch to a new one. Legacy plans may not be available for reactivation.
[fs-toc-omit]6. Cyber Insurance Protection
In the event of a breach caused by World Mobile, customers may be covered by Cyber & SIM Swap Protection
Cyber protection applies to all plans and the amount covered depends on which plan and includes:
- Identity theft protection
- SIM swap prevention measures
- Fraud reimbursement
- Secure network protocols
[fs-toc-omit]7. Family Plans and multi sim discount
World Mobile offers multi sim bundle discounts based on the main plan selected. Discounts apply to a set number of additional lines with a fixed dollar amount off per person. This allows families to save while staying connected under one account.
[fs-toc-omit]8. Become a Network Founder – Bonus Scheme for New Subscribers
See section Network Founder Programme - Terms and Conditions
:
[fs-toc-omit]9. Decentralized Network Participation & Token Rewards
- Network Participation: As part of World Mobile’s decentralized network, you may be eligible to participate as a node operator or in other roles that support the network. Participation may involve providing network coverage by hosting, operating, buying equipment, relaying data, or facilitating blockchain operations.
- Rewards and Incentives: Participants in the decentralized network may earn tokens as rewards for contributing to the performance and coverage of the network. These rewards are subject to certain performance criteria, and we reserve the right to adjust reward structures as necessary for network optimization or regulatory compliance. Please refer to the specific Terms and Conditions for the Staking Smart Contract for further details.
- Tokens and Exchanges: Tokens earned through participation in the network may be used for paying for services, staked for additional rewards, or traded on approved exchanges. You are responsible for any legal, tax, or financial obligations related to the transfer or sale of tokens.
[fs-toc-omit]10. Usage and Acceptable Use
- Prohibited Activities: You agree not to engage in any activities that are harmful, fraudulent, illegal, or otherwise prohibited by these Terms or applicable law. This includes, but is not limited to, distributing viruses or malware, attempting to gain unauthorized access to the network, or conducting any activity that would disrupt the normal functioning of the Services. Users must secure their devices against unauthorized access. Any breaches detected may result in service suspension.
- Acceptable Use Policy: You agree to use the Services only for lawful, personal, and authorized purposes. You must not engage in behaviour that violates the rights of others, including intellectual property rights or privacy rights. Any activity that negatively impacts the security, integrity, or reputation of the World Mobile Network or Services is prohibited. Unlimited data plans may be subject to throttling after excessive use.
[fs-toc-omit]11. Privacy and Data Protection
- Data Collection and Use: We collect personal and usage data in accordance with our Privacy Policy. By using the Services, you consent to the collection, processing, and storage of your data as described in the Privacy Policy. This includes data related to your User Account, Service usage, network interactions, and transactions involving tokens.
- Blockchain and Public Data: Participation in the decentralized network may result in certain data being recorded on a public blockchain. This data may be accessible to other participants or third parties, depending on the nature of the blockchain network. You are responsible for understanding the privacy implications of engaging in blockchain-based activities.
[fs-toc-omit]12. Intellectual Property
- Ownership: World Mobile owns all intellectual property rights, titles, and interests related to the Services, including its software, trademarks, logos, and technology. You are granted a limited, non-exclusive, non-transferable license to use the Services in accordance with these Terms.
- Restrictions: You are prohibited from copying, modifying, distributing, or creating derivative works from World Mobile’s intellectual property without explicit permission. All rights not granted to you under these Terms are reserved by World Mobile.
[fs-toc-omit]13. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WORLD MOBILE AND ITS AFFILIATES, LICENSORS, SUPPLIERS, AND AGENTS (COLLECTIVELY, "WORLD MOBILE PARTIES") SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES (WHETHER INCURRED DIRECTLY OR INDIRECTLY), OR LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (A) YOUR USE OR INABILITY TO USE THE SERVICES; (B) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY USING THE SERVICES; (C) ANY FAILURE TO MAINTAIN THE INTEGRITY OF YOUR USER ACCOUNT; (D) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA; OR (E) ANY OTHER MATTER RELATING TO THE SERVICES.
FURTHER, TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE AGGREGATE LIABILITY OF WORLD MOBILE PARTIES FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS, WHETHER IN CONTRACT, TORT, OR OTHERWISE, SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE SERVICES IN THE ONE (1) MONTH PRECEDING THE CLAIM, OR $100, WHICHEVER IS LESS.
THE LIMITATIONS SET FORTH IN THIS SECTION SHALL APPLY EVEN IF WORLD MOBILE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE OR NOT.
Disclaimer of Warranties
EXCEPT FOR ANY WRITTEN WARRANTY THAT MAY BE PROVIDED WITH A DEVICE YOU PURCHASED FROM WORLD MOBILE, AND TO THE EXTENT PERMITTED BY LAW, YOUR SERVICES AND DEVICES AND PROVIDED ON AN “AS IS” BASIS AND WORLD MOBILE MAKES NO REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ABOUT YOUR SERVICE, DEVICES, OR ANY APPLICATIONS YOU ACCESS THROUGH YOUR DEVICE. WORLD MOBILE DOES NOT WARRANT THAT YOUR DEVICE OR SERVICE WILL WORK PERFECTLY OR BE FREE FROM INTERRUPTIONS OR VIRUSES. WORLD MOBILE DOES NOT WARRANT THAT YOUR DEVICE WILL NOT NEED OCCASIONAL UPGRADES OR MODIFICATIONS, OR THAT IT WILL NOT BE NEGATIVELY AFFECTED BY NETWORK-RELATED MODIFICATIONS, UPGRADES OR SIMILAR ACTIVITIES. WORLD MOBILE DOES NOT WARRANT THAT YOUR COMMUNICATIONS WILL BE PRIVATE OR SECURE. IT IS ILLEGAL FOR UNAUTHORIZED PEOPLE TO INTERCEPT YOUR COMMUNICATIONS, BUT SUCH INTERCEPTIONS CAN OCCUR AND WORLD MOBILE HAS NO LIABILITY WHATSOEVER FOR ANY SUCH OCCURRENCE.
[fs-toc-omit]14. Indemnification
You agree to indemnify, defend, and hold harmless World Mobile, its affiliates, licensors, suppliers, agents, and employees (collectively, "Indemnified Parties") from and against any and all claims, actions, suits, proceedings, losses, liabilities, damages, costs, and expenses (including but not limited to reasonable attorneys’ fees and costs) arising out of or related to:
- Your use of the Services or any of your activities in connection with the Services;
- Your violation or breach of these Terms, any applicable law, or the rights of any third party;
- Your failure to comply with any applicable regulatory or legal obligations;
- Any content or data you submit, upload, or transmit through the Services, including any infringement of intellectual property rights or privacy rights of any third party;
- Your violation of the terms of any agreements with third-party service providers that World Mobile uses in providing the Services;
- Any other breach, act, or omission that causes harm or damage to World Mobile or its partners.
You shall promptly notify World Mobile of any claim or legal action for which you are required to indemnify World Mobile under this section. World Mobile reserves the right to assume the exclusive defence and control of any matter subject to indemnification at your expense. You agree to cooperate as fully as reasonably required in the defence of any claim.
This indemnification obligation will survive the termination or expiration of these Terms and your use of the Services.
[fs-toc-omit]15. Force Majeure
World Mobile shall not be liable for any failure or delay in the performance of its obligations under these Terms if such failure or delay is due to circumstances beyond its reasonable control, including but not limited to: acts of God, war, terrorism, strikes, riots, fire, flood, power outages, network disruptions, or any other event beyond its control.
In such cases, World Mobile will make reasonable efforts to notify you of the delay or non-performance and will resume performance as soon as reasonably possible.
[fs-toc-omit]16. Dispute Resolution and Arbitration
- Arbitration Agreement: Any dispute arising out of or relating to these Terms shall be resolved by binding arbitration under the rules of the American Arbitration Association (AAA). The arbitration will take place in New York, and the decision of the arbitrator will be final and enforceable in any court of competent jurisdiction.
- Waiver of Jury Trial: You and World Mobile agree to waive any right to a jury trial in connection with any legal dispute and agree to resolve disputes exclusively through arbitration.
[fs-toc-omit]17. Governing Law and Jurisdiction
These Terms shall be governed by the laws of the jurisdiction in which your billing address is located, without regard to its conflict of laws principles. Any legal action or proceeding related to these Terms shall be brought exclusively in the courts of that jurisdiction.
[fs-toc-omit]18. Modifications and Updates
World Mobile reserves the right to modify or amend these Terms at any time. Changes will be communicated to you via email or through a notification on our website. Your continued use of the Services after such changes constitutes acceptance of the updated Terms.
[fs-toc-omit]19. Termination
- Termination by You: You may terminate your subscription or User Account at any time by following the cancellation process set out in the Terms.
- Termination by World Mobile: World Mobile may suspend or terminate your account if we determine, in our sole discretion, that you have violated these Terms, or if we deem it necessary for network maintenance or legal compliance.
[fs-toc-omit]20. Referral Programs
World Mobile may offer referral programs that reward customers for referring new users. Participation in these programs is subject to specific terms and conditions, and any rewards or bonuses are contingent upon successful referrals and account validation.
[fs-toc-omit]21. Miscellaneous
- Severability: If any provision of the Terms is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect.
- Entire Agreement: The General Terms & Conditions, the Cellular Terms, and the Staking Terms represent the entire agreement between you and World Mobile regarding the use of the Services, superseding any previous agreements or communications.
Network Founder Program Terms And Conditions
Effective Date: 13 February 2025 - Last Updated: 13 February 2025
These Terms apply collectively to all mobile products and services offered by the World Mobile Group of companies, including World Mobile Group Ltd, World Mobile Networks LLC, and World Mobile Treasury Services Ltd. Please note that while these Terms govern the overall use of our services, specific services may be provided by different entities within the World Mobile Group, and by using such services, you agree to be bound by the terms applicable to the respective providing entity.
These Terms & Conditions (" Staking Terms") govern the use of mobile service plans provided by World Mobile Group Ltd and associated subsidiaries("World Mobile," "we," "us," or "our"). By signing to a Smart Contract, you agree to these Staking Terms and our General Terms & Conditions, Privacy Policy, and Acceptable Use Policy
[fs-toc-omit]4.1 PROGRAM OVERVIEW
- The World Mobile Token Reward Program ("Program") offers WMTx tokens as rewards for eligible subscription purchases.
- The Program is limited to the first 1,000 users and their transactions within the first month of the Program's launch.
[fs-toc-omit]4.2 ELIGIBILITY
- Must be among the first 1,000 users to participate.
- Must complete subscription payment during the Program period.
- Must comply with all applicable laws and regulations.
- Only subscription purchases made within the first month of Program launch are eligible.
- Transactions must be successfully completed and paid in full.
[fs-toc-omit]4.3 REWARD STRUCTURE
- Monthly Subscriptions: 10% of subscription value in WMTx tokens.
- 6-Month Subscriptions: 50% of subscription value in WMTx tokens.
- Annual Subscriptions: 100% of subscription value in WMTx tokens.
- Token value is determined at the day of purchase using the exchange rate from CoinGecko's API.
[fs-toc-omit]4.4 TOKEN DISTRIBUTION
- Tokens are distributed after successful payment confirmation.
- Users will receive an email before March 31, 2025, with instructions on claiming their tokens.
- The right to claim tokens expires 60 days after the first notification, with a reminder sent 10 days before expiration.
- Users must have a compatible wallet to receive tokens.
[fs-toc-omit]4.5 USAGE RESTRICTIONS
- Tokens are subject to a 2-year vesting period.
- During the vesting period, permitted actions include:
- Premier staking initiatives
- Single-side staking
- Mainnet staking
- After the vesting period, tokens can be fully liquid and used for:
- Selling or trading
- Transferring to other wallets
- Purchasing World Mobile services, subscriptions, or articles
[fs-toc-omit]4.6 PROGRAM DURATION
- Begins on the official launch date.
- Ends after one month or when 1,000 users are enrolled, whichever comes first.
[fs-toc-omit]4.7 LIMITATIONS AND EXCLUSIONS
- Only the first 1,000 participating users qualify.
- Only transactions within the first month are eligible.
- Rewards are based on pre-tax subscription value.
- Excluded transactions:
- Non-subscription purchases
- Failed or incomplete transactions
- Transactions after the program expiration
Terms and Conditions for Staking Smart Contract
Effective Date: 13 February 2025 - Last Updated: 13 February 2025
These Terms apply collectively to all mobile products and services offered by the World Mobile Group of companies, including World Mobile Group Ltd, World Mobile Networks LLC, and World Mobile Treasury Services Ltd. Please note that while these Terms govern the overall use of our services, specific services may be provided by different entities within the World Mobile Group, and by using such services, you agree to be bound by the terms applicable to the respective providing entity.
These Terms & Conditions (" Staking Terms") govern the use of mobile service plans provided by World Mobile Treasury Services Ltd ("World Mobile," "we," "us," or "our"). By signing to a Smart Contract, you agree to these Staking Terms and our General Terms & Conditions, Privacy Policy, and Acceptable Use Policy.
[fs-toc-omit]1. Definitions
1.1. "Smart Contract" refers to the blockchain-based program that governs the staking protocol.
1.2. "Token" refers to the digital asset that can be staked within the Smart Contract.
1.3. "User" refers to any individual or entity that interacts with the Smart Contract.
1.4. "Staking" refers to the process of depositing and locking Tokens in the Smart Contract.
1.5. "Rewards" refers to any tokens or benefits distributed to Users for participating in staking.
[fs-toc-omit]2. Acceptance of Terms
2.1. By interacting with the Smart Contract, Users acknowledge that they have read, understood, and agree to be bound by these Terms.
2.2. Users must be of legal age in their jurisdiction and have the capacity to enter into binding contracts.
[fs-toc-omit]3. Staking Mechanism
3.1. Users can stake their Tokens by binding them into the Smart Contract.
3.2. Staking periods may vary and will be clearly specified in the Smart Contract parameters.
3.3. Rewards accrue over time and are reserved for the staking user within the Treasury created by the Smart Contract based on the Smart Contract's predefined parameters.
[fs-toc-omit]4. Risks and Disclaimers
4.1. Users acknowledge that blockchain technology and cryptocurrency investments carry inherent risks, including but not limited to:
- Smart Contract vulnerabilities
- Market volatility
- Regulatory changes
- Network failures
- Loss of access to private keys
4.2. The protocol does not guarantee any returns or profits from staking.
4.3. Users are solely responsible for:
- Maintaining the security of their private keys
- Ensuring they have sufficient gas fees for transactions
- Understanding the technical aspects of blockchain interactions
[fs-toc-omit]5. User Obligations
5.1. Users must:
- Comply with all applicable laws and regulations
- Provide accurate information when required
- Not attempt to exploit or manipulate the Smart Contract
- Not use the Smart Contract for illegal activities
[fs-toc-omit]6. Withdrawal Process
6.1. Users may withdraw their staked Tokens according to the Smart Contract's predefined parameters.
6.2. Withdrawal restrictions may apply, including:
- Minimum lockup periods
- Unbonding periods
- Withdrawal fees
6.3. Emergency withdrawals may be subject to penalties as specified in the Smart Contract.
[fs-toc-omit]7. Fees and Rewards
7.1. Reward calculations and distribution methods are immutable and encoded in the Smart Contract.
7.2. Users are responsible for any network fees (gas fees) associated with their transactions.
[fs-toc-omit]8. Modifications
8.1. The Smart Contract code is immutable once deployed.
8.2. These Staking Terms and Conditions may be updated to reflect changes in legal requirements or operational practices.
8.3 The Smart Contract may be terminated by World Mobile at World Mobiles discretion.
8.4 If the Smart Contract is terminated by World Mobile, Users with active stakes can claim accrued rewards and unstake their tokens.
[fs-toc-omit]9. No Warranty and Limitation of Liability
9.1. The Smart Contract operates on an "as-is" and "as-available" basis.
9.2. No party shall be liable for any indirect, incidental, special, or consequential damages.
9.3. Total liability is limited to the amount of Tokens staked by the User.
[fs-toc-omit]Premier Staking Club Loyalty Program
[fs-toc-omit]Program Structure
- Six membership tiers, each requiring a minimum stake of WMTx tokens.
- Tier benefits may include:
- Product rewards on eligible services
- Airnode staking rights
- Hex staking opportunities
- Access to third-party services and benefits
- Enhanced rewards in affiliated programs
[fs-toc-omit]Rewards & Distribution
- Eligible designated mobile subscriptions qualify for token rewards.
- Additional services may be included in future eligibility.
- Rewards accrue monthly and are paid in WMTx tokens.
- Tokens are automatically staked unless the user opts for withdrawal.
[fs-toc-omit]Staking & Unstaking
- Users must meet minimum staking requirements for each tier.
- Staking positions remain until the user initiates unstaking.
- Users can increase their stake for higher-tier benefits.
- Unstaking removes access to tier benefits, and accrued rewards must be claimed before unstaking.
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